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Frequently Asked Questions

INFORMATION CENTRE

All the Questions You May Have

We have provided transparent answers to the most frequently asked questions about our logistics processes, insurance cover, operational network and customs clearance procedures.

We provide our services through an extensive network of agents worldwide, particularly in Europe, the Nordic countries, the Balkans, the Middle East and the Arab countries.

Yes, all consignments we transport are covered by comprehensive CMR insurance throughout the transport process.

Our company has a fleet of over 52 company-owned termoking vehicles, all equipped with the latest technology.

Yes, we operate regular weekly departures to countries in Europe and the Middle East for both full truckload (FTL) and less than truckload (LTL) shipments.

Through our partner specialist customs consultancy firms, we provide operational support to ensure that your import and export customs clearance processes are completed swiftly and in accordance with the relevant legislation.

Yes, with our ADR-certified vehicles and our team of specially trained drivers, we transport your dangerous goods safely in accordance with international standards.

To enable us to provide you with the most accurate quote, simply provide us with the following basic details: the type of cargo, its gross weight, the number of packages, its dimensions (width x length x height), the collection and delivery points, and the value of the goods.

At our Type A bonded warehouse and in our free storage areas, we offer value-added services (VAL) such as palletising, labelling, stretch-wrapping and stock tracking, in addition to the secure storage of your goods.

Couldn’t find the answer?

Please contact our specialist operations team directly regarding your bespoke project, pricing or complex transport requirements.

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